Shipping [Domestic and International] & ReturnsWhat are your Shipping Rates?We offer a flat rate of €5 for Registered Post to the Republic of Ireland, Northern Ireland, Scotland, Wales, the UK & Channel Islands Do you ship internationally? How much will it cost?We are happy to ship anywhere in the world and offer a flat rate of €10 for Registered Post! We endeavor to dispatch your order within 48 hours when PayPal payment clears. Please note that delivery times will vary occasionally and this is outside our control, especially during December when post slows up domestically and internationally, so if shopping for Christmas make sure to get that order in early! Please note that delivery times will vary occasionally and this is outside our control, especially during December when post slows up domestically and internationally, so if shopping for Christmas make sure to get that order in early! We recommend early December at the latest for international orders. Returns:*All sales are final for Discounted items!
* We encourage customers to be sure of their purchases, *If you are unsure of size please contact us prior to ordering *We offer credit, exchange and refunds on returns please read the information below! If you are not happy with your item –and we’re sure this would never happen! We gladly accept returns given that you follow our guidelines and also understand that this is a resale boutique. In other words, we do not rent vintage clothing, this is not a costume shop and every vintage piece is hand-selected based on its rarity, style and condition. We take great care to describe our vintage collection accurately, and provide all the information you need to know in order to be happy with your purchases from us. On rare occasions, however, you may find that your purchase doesn't work out as planned. At perkupvintage.com we want you to be satisfied with your vintage purchases. Therefore we offer returns, subject to our approval.
Returns for credit and exchanges
Full Return
Returning your ItemPlease make sure the clothing is in the exact condition as when it was sent, the Perk Up tag is still attached and the clothing item is returned to us immediately. It is required that you email us regarding your return and receive authorization to return it. Please be prepared to send the clothing back immediately and treat our clothing with great care while in your possession. If the vintage clothing is returned to us damaged or worn while in your possession, you will not receive a refund. Please read our rules and guidelines regarding returns below: Return RulesTo return a clothing item, you must notify us by email within 24 hours of receipt and receive authorization. Items must be shipped back immediately within 3 days of receipt. The item should reach us within 8 days of receipt For International Orders the item should reach us within 14 days of receipt All shipping, customs, duty fees, or any other charges related to shipping & taxes are the customers responsibility Shipping is non-refundableEach clothing item must be returned in the same condition it was sent: Unworn, undamaged and with the Perk Up tag still attached. You will not receive a refund if a vintage item has been worn or damaged. You are required to receive authorization before returning the clothing. Items returned without authorization will only be granted a refund at our discretion. We recommend returning your item by registered post or by similar traceable means since we cannot process your credit or exchange if we do not receive your returned items due to post office error.
There are two ways to contact us,
If you are new to vintage clothing, some things that may damage the clothing while in your possession include: Non-pickup of Registered Post orders: 5 day return policy. We are not responsible for orders not collected from your post office. Please note, If the order has not be collected and is returned to us, then you will have to incur the shipping costs in order for redelivery Please email us in such an event. |